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Tuesday, February 2, 2010

Let me be honest with you

As a sales person, I have used this phrase many times. Does this mean that for the entire conversation prior to this that we were lying? No, but it is an interesting choice of words.







In our society we are conditioned to be sceptical of anyone in sales. On the news at least once a week, there is a story of a person who was taken advantage of by a salesperson. So, do we use these words to gain trust with our customers and make our presentation more heartfelt? Sadly, yes. There are substitutes for many of the items that we buy. Pepsi for Coke, bank for bank, car dealership for car dealership. So what makes one sales person stand out from the competition. Honesty. No salesperson will win all of the time, but the honest salesperson will win consistently over a long period of time.







If only those in positions of authority took their reputations with employees as seriously. I am not suggesting that management should make all decisions based on if their employees will like them. That is not realistic or good business. However, it would be refreshing to believe what you are told without the standard BS.

1 comment:

  1. I've often heard if you tell someone that, you are subconciously lying to yourself and trying to make yourself believe what you are saying.

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